At AutoFastFit we always have room for new talent.
The European Aftermarket sector is growing and 5 of Europe's Top Companies are in the Automotive Aftermarket sector.
This in turn is helping our business to grow and we need your help to do it.
We have several vacancies to fill.
We have currently 3 Open Vacancies
#1 Service Advisor
Job Title: Automotive Workshop Service Advisor
Company: AutoFastFit
Location: Letterkenny
About Us:
AutoFastFit is a reputable automotive service center committed to providing high-quality vehicle maintenance and repair services. We take pride in our dedication to customer satisfaction and are currently seeking a motivated and experienced Automotive Workshop Advisor to join our team.
Job Description:
The Automotive Workshop Advisor serves as a vital link between customers and the automotive service team. The primary responsibility is to ensure a seamless customer service experience by effectively communicating and coordinating vehicle maintenance and repair services. This role requires a strong blend of automotive knowledge, customer service skills, and organizational abilities.
Responsibilities:
- Greet customers and consult with them to understand their vehicle maintenance or repair requirements.
- Provide accurate cost estimates for services based on the customer's concerns and the technician's evaluation.
- Schedule service appointments and ensure the efficient allocation of work to the service team.
- Act as a liaison between customers and the service technicians, providing clear and detailed information about the required work on vehicles.
- Keep customers informed about the progress of service or repair work, including any additional services needed or changes in the timeline.
- Address customer inquiries, issues, and complaints in a professional and timely manner.
- Collaborate with the parts department to ensure the availability of necessary components for vehicle repairs.
- Utilize computer systems or software to maintain service records and manage appointments.
- Uphold a clean and organized service area, promoting a professional and welcoming environment for customers.
Requirements:
- Previous experience in an automotive service advisory role or a related position within the automotive industry.
- Solid understanding of vehicle systems, maintenance, and repair processes.
- Excellent customer service and communication skills.
- Proficiency in using automotive service software or management systems.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Ability to work collaboratively with a team and coordinate effectively between customers and technicians.
- Problem-solving abilities and a proactive approach to addressing customer concerns.
- High school diploma or equivalent. Additional training or certifications in automotive service advisory roles are advantageous.
Benefits:
- Competitive salary
- Health insurance
- Retirement plan
- Training and professional development opportunities
- Employee discounts on services or products
Join our team and play a key role in delivering exceptional service to our valued customers. If you have the necessary experience and a passion for automotive services and customer satisfaction, we encourage you to apply.
To apply, please submit your resume and a cover letter that highlights your relevant experience and skills.
AutoFastFit is an equal opportunity employer and values diversity in the workplace.
Contact Email: autofastfit1@gmail.com
Contact Phone: 087 2592183 Stephen
Job Type: Full-time
Salary: €29,120.00-€48,939.00 per year
Benefits:
Company events
Company pension
Employee discount
On-site parking
Store discount
Schedule:
8 hour shift
Supplemental pay types:
Commission pay
Performance bonus
Application question(s):
Please provide details of your passed work experience.
Experience:
Automotive Parts: 2 years (required)
Similar Role: 3 years (preferred)
Work Location: In person
autofastfit1@gmail.com
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#2 Parts Advisor
Job Title: Parts Advisor
Location: Letterkenny
About Us:
AutoFastFit is a leading Motor Factor and Garage dedicated to delivering exceptional products and services. We pride ourselves on our commitment to quality and customer satisfaction, and we are currently seeking a motivated and knowledgeable Parts Advisor to join our team.
Job Description:
As a Parts Advisor, you will play a crucial role in supporting our customers and internal teams by providing expertise and guidance on parts and accessories related to all types of motor vehicles. Your primary responsibility will be to assist customers in identifying, sourcing, and providing accurate information about parts and accessories that best suit their needs.
Responsibilities:
- Interact with customers to understand their requirements and provide expert advice on the selection and purchase of parts and accessories.
- Utilise product knowledge and available resources to identify and source the correct parts in a timely manner.
- Maintain accurate and detailed records of inventory, orders, and customer information in the database or system.
- Collaborate with the service and sales teams to ensure seamless operations and efficient customer service.
- Process orders, handle returns, and manage parts inventory levels effectively.
- Stay updated on product knowledge, industry trends, and changes in inventory to provide accurate information to customers.
- Handle inquiries and issues related to parts and accessories, offering solutions and support to customers in a professional manner.
- Provide guidance and support to technicians and other staff regarding parts information and availability.
Requirements:
- Proven experience as a Parts Advisor, or similar role in the motor industry.
- In-depth knowledge of all types of parts, products, or machinery is highly advantageous.
- Excellent customer service and communication skills.
- Proficiency in using inventory management software or systems.
- Strong organizational skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Problem-solving abilities and a proactive approach to handling customer inquiries and issues.
- High school diploma or equivalent; additional certification or training in parts management is a plus.
Benefits:
- Competitive salary
- Health insurance
- Retirement plan
- Training and development opportunities
- Employee discounts on products or services
Join our team and become an essential part of our commitment to delivering outstanding service and support to our customers. If you meet the qualifications and are passionate about parts management and customer satisfaction, we encourage you to apply.
To apply, please submit your resume and a cover letter highlighting your relevant experience and skills.
AutoFastFit is an equal opportunity employer and values diversity in the workplace.
Application Deadline: 01.12.2023
Contact Email: autofastfit1@gmail.com
Contact Phone: Stephen 087 2592183
Job Type: Full-time
Salary: €26,000.00-€33,800.00 per year
Benefits:
Bike to work scheme
Company events
Company pension
Employee discount
Flexitime
On-site parking
Relocation assistance
Store discount
Schedule:
8 hour shift
Monday to Friday
Supplemental pay types:
Bonus pay
Commission pay
Performance bonus
Quarterly bonus
Ability to commute/relocate:
Letterkenny, CO. Donegal F92K096: reliably commute or plan to relocate before starting work (preferred)
Experience:
Parts Advisor: 1 year (required)
Licence/Certification:
Driving Licence (required)
Work Location: In person
Reference ID: PA052023
#3 Auto Technician - Experienced
We are looking for a professional mechanic responsible for inspecting, diagnosing, and repairing vehicles.
Their primary focus is on ensuring that vehicles operate efficiently, safely, and in compliance with manufacturer specifications.
Vehicle Inspection:
Conduct thorough inspections of vehicles to identify issues and assess their overall condition.
Use diagnostic tools and equipment to identify mechanical, electrical, and electronic problems.
Diagnosis and Repair:
Diagnose problems based on customer complaints, inspection results, and computerized diagnostic tests.
Perform a range of repairs, including engine, transmission, brake, steering, suspension, and electrical system repairs.
Replace or repair defective parts, components, or systems using hand tools, power tools, and specialized equipment.
Routine Maintenance:
Perform routine maintenance tasks, such as oil changes, tire rotations, and fluid checks.
Follow manufacturer guidelines for scheduled maintenance services to ensure vehicle reliability and longevity.
Testing and Adjustment:
Test and adjust vehicle components to meet performance specifications.
Ensure proper alignment, balancing, and calibration of systems and components.
Documentation:
Maintain accurate records of repairs, inspections, and maintenance tasks performed.
Provide detailed explanations and documentation to customers regarding recommended repairs and associated costs.
Customer Interaction:
Communicate with customers to understand their concerns and provide clear explanations of necessary repairs.
Address customer questions and concerns regarding vehicle maintenance and repairs.
Continued Learning:
Stay up-to-date with advances in automotive technology and attend training sessions to enhance skills and knowledge.
Obtain certifications in specific areas to demonstrate expertise in particular automotive systems.
Safety Compliance:
Adhere to safety protocols and guidelines to ensure a safe working environment.
Follow environmental regulations for proper disposal of hazardous materials.
Team Collaboration:
Collaborate with other technicians, service advisors, and support staff to efficiently manage workload and provide excellent customer service.
Customer Service:
Provide excellent customer service by addressing customer concerns, explaining repairs, and ensuring customer satisfaction.
Automotive technicians work in various settings, including automotive repair shops, dealerships, and specialized service centers. They may specialize in certain vehicle makes or types of repairs based on their expertise and experience.
Please email your interest to:
autofastfit1@gmail.com